By Wendy Gay, CHE
Of the five most common risk factors for causing foodborne illness, three are issues for the front of the house.
One of the most important responsibilities we have in foodservice is making certain that the food we serve is safe. When teaching food safety, most of the emphasis is usually placed on the supply chain and preparation of food. But the front of the house plays a significant role in keeping our tables safe.
By Audrey Heckwolf
Why is what consumers experience much closer to ordinary than extraordinary? Are we to blame as educators?
For the past 10 years I have made my living as a chef. As a chef, I need to advocate for the importance to possess the ability to provide excellent service more than expected. Too many chefs fail to understand that service is certainly as important—maybe even more important—than delicious food.
By Wendy Gay, CHE
It’s easier to teach how to set the table and serve the guest than to teach the emotional skills of being passionate, caring, hard-working and intelligent.
Teaching front of the house to culinary students can be a very interesting proposition. Most students come to school to learn to cook, “not,” as more than one student has retorted, “to act like some kind of server.” We have some students who resent and resist being outside the kitchen. “I’m going to be a chef like those guys on TV. What do I need to know about table service?”
Save the Date
Cafe Leadership Conference,
June 25-27, 2010
Hosted By:
Create a Photo Story presentation explaining the syllabus, dress code, grading policies and safety rules. Review it on the first day of class.
