Front of House: Service Philosophies, a Foundation for Success
Monday, 05 April 2010 17:23By Audrey Heckwolf
Why is something so beneficial often overlooked? Encourage your students to develop their own service philosophies that they can use as a guide in their careers.
Here is a riddle: What is the one thing that hugely successful service companies have in common that is often overlooked? Sure, they all have an enormous bank account, excellent branding and a honed business sense, but that is not what got them their success. The answer is an excellent service philosophy.